The Impact of Learning

How Ignoring Training Hurts Your Business.

The 5 Hidden Risks of Neglecting Training

Training shapes the growth and success of both individuals and organizations. In a fast-changing world, standing still is the same as falling behind. And nowhere is that more true than when it comes to employee development. Investing in it creates lasting value, while neglecting it can hold you back.

"The only thing worse than training your employees and having them leave
is not training them and having them stay."

Henry Ford *

Founder of the Ford Motor Company
* supposedly

Failing to invest in continuous learning for your team doesn’t just limit their growth, it actively holds your business back.

What is really at stake?

1. Decreased Productivity

When employees lack the skills and knowledge to do their jobs efficiently, they take longer to complete tasks - or worse, do them wrong. Companies that don't invest in employee development see a 24% lower profit margin than those who do.

2. Poor Adoption of Technology

We assumed our IT team would just figure it out. Instead, half kept using the old stack, and the rest reinvented the wheel.

Just because your team is technical doesn’t mean they automatically adopt new technology well. Ironically, IT teams are often among the most overloaded — tasked with maintaining legacy systems while implementing new ones. Without proper, structured training, even experienced engineers may delay or resist embracing new tools, frameworks, or platforms.

In a recent survey, 58% of IT leaders cited insufficient internal training is the primary barrier to adopting new technologies.

3. Poor Customer Experience

When employees are not properly trained, customers experience inconsistent or inaccurate service and lose confidence in your brand.

Customer Satisfaction with untrained teams (65%)

Customer Satisfaction with trained teams (80%)

(Source: European Management Journal)

4. High turnover

Lack of learning opportunities sends a message: You are not worth investing in. This kills motivation and fuels disengagement. Career growth is one of the top reasons people stay at a job. Without training, ambitious talent won’t stay long.

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94% of employees say they would stay longer at a company that invests in their learning and development (LinkedIn Learning, 2024).

5. Increased Operational Risk

Failure to keep staff informed of evolving threats and legal obligations increases the risk of reputational damage, legal penalties and operational disruption. Especially in technical or regulated environments, lack of training leads to errors, safety violations, or even legal exposure.

A staggering 88% of data breaches are linked to human error.

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