Configuring & Administering Microsoft 365

Understanding Microsoft 365

Microsoft Microsoft 365 is a cloud-based service that is designed to help meet your organization's needs for robust security, reliability, and user productivity.

• Introduction to Microsoft 365
• Key Microsoft 365 Features
• Microsoft 365 Security & Privacy
• LAB: Understanding Microsoft 365

Microsoft Cloud Offerings

Microsoft offers a whole bunch of cloud services that are made available through various different subscriptions. This module gives you an overview of the subscription plans that you can choose from.

• Microsoft Entra ID
• Office 365
• Intune
• Security
• Enterprise Mobility and Security
• Microsoft 365

Managing Microsoft 365

Get the familiar Office experience across all devices, empowering your employees to get work done wherever they are. You can manage your Microsoft 365 environment with a variety of portals or PowerShell.

• Microsoft 365 Apps Overview
• Deploying Microsoft 365 Apps
• Microsoft 365 Portals
• Managing Microsoft 365 with PowerShell
• LAB: Managing Microsoft 365

Microsoft Entra Overview

Entra ID offers identity and access control for your cloud environment. You can now use a single identity service for Azure, Office 365, Dynamics 365 and Intune. Microsoft Entra ID is an identity provider in the cloud that can easily be integrated with your local Active Directory environment.

• Microsoft Entra ID Overview
• Microsoft Entra ID Editions
• Add a Custom Domain to Entra ID
• Company Branding
• LAB: Microsoft Entra ID

Microsoft Entra User Management

Entra ID provides a single sign-on experience for your users across the cloud and on-premises. Different authentication mechanisms are available so you can choose the most suitable method for your company and users. User accounts can be protected by implementing MFA.

• Single Sign On
• User Management
• Authentication Methods
• Password Management
• Multi-Factor Authentication
• External Identities
• LAB: Microsoft Entra User Management

Microsoft Entra Group Management

In Entra ID, groups can be used to assign permissions or licenses to multiple people at once. Dynamic groups allow you to automatically assign users to a group based on various different criteria.

• Group Management
• Dynamic Groups
• Group-Based Licensing
• Group Settings
• Microsoft 365 Groups
• Microsoft 365 Groups Administration
• LAB: Microsoft Entra Group Management

Microsoft Entra Security

Roles in Entra ID allow you to control the actions people can perform in your tenant. Using conditional access you can completely control under what circumstances people are allowed to sign in to your cloud applications.

• Microsoft Entra Roles
• Conditional Access
• Monitoring and Health
• Emergency Accounts and Best Practices
• LAB: Microsoft Entra Security

Exchange Online Overview

Exchange Online allows you to configure a wide range of mail recipients: from normal user mailboxes to shared mailboxes or mail-enabled groups.

• Exchange Online Feature Overview
• Management Tools
• Role-based Access Control
• Creating and Managing Recipients
• Exchange Online Archiving
• Exchange Online Transport Rules
• LAB: Exchange Online

Exchange Online Protection

With email still being the number one target of many threat actors, you need to protect your online mail environment. Exchange Online offers different security features to help safeguard your organization.

• Quarantine Policies
• Anti-Malware Protection
• Anti-Spam Protection
• Email Authentication: SPF - DKIM - DMARC
• LAB: Exchange Online Protection

SharePoint Online Architecture

SharePoint Online uses a flat, but flexible architecture. Multiple modern sites can be created based on different templates. These sites can then be connected using hub sites to form a modifiable hierarchy.

• Modern SharePoint Team Sites and Communication Sites
• Connecting Environments with Hub Sites
• Building Modern Collaboration & Intranet Environments
• SharePoint Lists and Libraries
• LAB: SharePoint Online Architecture

SharePoint Online Administration

As an admin, you manage several aspects of SharePoint Online: control access for external users, migrate your data to the cloud, backup important SharePoint sites, ... Configuration of SharePoint Online is done using the Admin Portal or PowerShell.

• Self Service Site Creation Governance
• External Access
• SharePoint Migration Tools
• Microsoft 365 Archive
• Microsoft 365 Backup
• LAB: SharePoint Online Administration

Microsoft Teams Administration

Microsoft Teams provides communication and collaboration services for your tenant. This module will make you familiar with the management options of Microsoft Teams.

• Microsoft Teams Feature Overview
• Teams Clients
• Teams Admin Tools
• Teams Premium Features
• Teams Policies
• External Identities in Teams
• LAB: Microsoft Teams Administration

Microsoft Teams Communication

Organizing meetings has never been easier. Teams allows you to setup meetings to interact with internal and external users. Policies help you to control what features participants can use. Teams Phone provides PBX capabilities fully hosted in the Microsoft cloud.

• Teams Communication Services Overview
• Presence, Chat, Audio/Video
• Configuring Meetings, Webinars and Town Halls
• Teams Phone: Auto Attendants, Call Queues and Dial plans
• LAB: Microsoft Teams Communication

Microsoft Teams Collaboration

A Microsoft Team provides a workspace for collaboration where people can work together with their colleagues or share data with customers.

• Creating and Configuring Microsoft Teams
• Configuring Apps and App Policies
• Setup Channels, Tabs and Bots
• Manage Teams with Microsoft Graph PowerShell
• LAB: Microsoft Teams Collaboration

Microsoft Defender for Office 365

Microsoft Defender for Office 365 safeguards your organization against malicious threats posed by email messages, links (URLs), and collaboration tools.

• Microsoft Defender for Office 365
• Anti-Phishing and Anti-Spoofing
• Safe Attachments and Safe Links
• Threat Protection for Collaboration
• Attack Simulator
• LAB: Microsoft Defender for Office 365

Microsoft 365 Compliance

Microsoft 365 is designed to help meet your organization's needs for content security and data usage compliance with legal, regulatory, and technical standards. Setting up policies and enabling services that optimize these conditions is an important part of administering Microsoft 365.

• Microsoft Purview Compliance Portal Overview
• Information Protection: Sensitivity Labels and Data Loss Prevention
• Data Lifecycle Management: Retention Labels and Policies
• eDiscovery
• Unified Audit Log
• Compliance Score
• LAB: Microsoft 365 Compliance

Copilot for Microsoft 365

CoPilot for Microsoft 365 is an intelligent productivity tool designed to assist users in maximizing their experience within the Microsoft 365 ecosystem. By leveraging AI technology, it aims to streamline tasks, improve collaboration, and enhance overall productivity within Microsoft 365 applications.

• Copilot for Microsoft 365 Logical Architecture
• Copilot Key Components: Large Language Models, Natural Language Processing, Microsoft Graph
• Extend Copilot with Plugins and Microsoft Graph Connectors
• Prerequisites for Copilot for Microsoft 365
• Copilot for Microsoft 365 Licensing